INTENSIVE ENGLISH COURSE

The Intensive English Course (IEC) is designed for non-native speakers who wish to pursue their academic studies in Malaysia. The main aim of IEC is to prepare students to develop the English language as a preparation to pursue their undergraduate or postgraduate studies in Universiti Teknologi Malaysia (UTM). Specifically, the purpose of IEC is to equip learners with skills of reading, writing, listening and speaking for academic as well as for social purposes.

UTM Entry Requirement
Beginning Semester I, 2009/2010, all students applying to UTM must have a TOEFL or IELTS score. Students with a TOEFL score of 550 (or 79 IBT) or an IELTS Band 6.0 (Academic Module) will be enrolled in a faculty programme without undergoing the IEC. However, a student with a lower score and does not meet the entry requirement will have to attend and pass IEC for at least one semester or up to two semesters depending on his/her entry level (see table below). All students are required to attend and pass IEC at the Intermediate level before being allowed to register for their foundation, undergraduate or postgraduate programme. And since the IEC is a pre-requisite programme students enrolling in IEC are not allowed to register for any faculty course in the same semester.

IELTS / TOEFL Score	Level & Duration
Band 5.0 ≤ IELTS < Band 6.0 500 < TOEFL < 550 61 ≤TOEFL (IBT) < 79	Intermediate Level Minimum 1 semester
Band 4.0 ≤ IELTS < Band 5.0 450 < TOEFL < 500 40 ≤ TOEFL (IBT) < 61	Low Intermediate Level Minimum 2 semesters

Structure of IEC Programme
IEC comprises four modules – Reading, Writing, Listening & Speaking, and Self-Access Language Learning with a total of 22 contact hours a week. The course adopts the skills-based approach where all the four language skills are given due emphasis in the classroom. The Self-Access Language Learning allows students, on their own, to use the facilities in the state-of-the-art digital language laboratory for language learning.

Students will have ample opportunities to develop their understanding of English language through well-designed tasks and activities. The four skills, and the Self-Access Language Learning modules reinforce each other to further develop language proficiency and fluency. Consequently, this helps enhance students’ confidence in the use of the language.

IEC Fees
A fee of RM3900 is charged for each student for a 14-week course (RM3500 for subsequent semesters). It is a competitive rate when compared to any other English language programmes in the country. This, however, does not include any other fees as charged by the University

Venue
UTM Skudai or UTM International Campus, Kuala Lumpur.

 

GENERAL ENGLISH COURSE

This language proficiency course is designed for non-native speakers of English who wish to improve their general ability in the language. It encompasses the skills of Reading, Writing, Listening and Speaking. Throughout the course, participants will have the opportunity to develop their understanding of English structure and increase their range of vocabulary as well as enhance their confidence in using the language. This modular type course emphasises on group interaction and active participation. Class size is limited to a maximum of 25.

Duration	Target Audience	Venue	Course Fee
4 weeks (8 hours/wk), Weekdays or Weekends	Working adults, recent graduates or students waiting for entry into college	UTM Skudai, Johor UTM International Campus, Kuala Lumpur	RM 500.00 per pax

 

ENGLISH COMMUNICATION SKILLS AT THE WORKPLACE

This course is designed for employees working in public or private sectors in both technical and non-technical lines who wish to enhance their written and spoken communication skills at their respective workplace. The organization’s specific language challenges will be determined through a needs assessment and a custom-tailored programme is then created to meet the organization’s objectives.

Duration	Target Audience	Course Fee
Varies according to the needs of organization	All levels, technical or non – technical, public or private sectors	To be decided based on the target group, number of participants, type of training, venue and duration

 

PUBLIC SPEAKING

This course is specially designed for learners who would like to acquire basic skills in public speaking for both professional and social contexts. It helps learners who have speaking anxieties to gain confidence and to enhance oral fluency when speaking in public. It will assist learners through practical and professional techniques. Learners are also exposed to the different types of speeches for specific occasions.This course provides activities and hands-on experience that enable learners to achieve communicative competence and to develop poise and confidence in speaking.

Duration	Target Audience	Course Fee
2 days	Working Adults	RM880.00 per pax

 

TELEPHONE AND FRONT DESK ETIQUETTE

This course is designed for people who work at the front desk or use the telephone in their day-to-day interaction with customers, suppliers or members of an organisation. Participants will gain an understanding of powerful telephone techniques along with the key principles of customer service.

Duration	Target Audience	Course Fee
2 days	Working Adults	RM880.00 per pax

Skills Covered :
1) Greetings
2) Taking and Leaving Messages
3) Controlling Tone
4) Handling Question and Answer
5) Developing Business Etiquette
6) Understanding Difficult Customers
7) Mastering Telephone Answering
8) Avoiding Taking Complaints Personally
9) Developing Methods to Delight Customers
10) Developing Communication Strategies
11) Improving Voice Techniques
12) Understanding the Process of Company Image, and Customer Behaviour Better

PRESENTATION SKILLS

Effective presentation skills are essential in the workplace. The ability to impart ideas and knowledge successfully opens avenues to career advancement.This course will assist participants in developing the necessary presentation skills and in enhancing confidence for effective presentation in a variety of situations.

Duration	Target Audience	Course Fee
2 days	Working Adults	RM880.00 per pax

Skills covered :  

1) Presenting Data using Visual Aids for Presentation
2) Organising Content
3) Using Formal Language
4) Analyzing Audience
5) Practising Powerful Delivery

SKILLS BASED ENGLISH COURSES

The Skills Based English Courses are designed to develop participants’ English language proficiency in the areas of listening, speaking, reading and writing. There are four separate courses that emphasize on the four language skills and these courses prepare participants for academic English and Malaysian University Entrance Test (MUET).

Listening Course

Spoken information is an intangible substance that is sent by a speaker and received by an active listener. To be a good listener, people need to understand the information by acquiring and practicing listening skills. Participants of this course will be exposed to academic listening materials and everyday conversations that will help them to polish their listening skills.

By the end of this course, participants should be able to:

•  identify speakers and topics in a conversation 
• take notes and respond to questions about the topic, main ideas, details and opinions or arguments from an extended listening text (e.g. lecture, news broadcast)
• identify the opinion / attitude of the speaker(s)
• distinguish fact from opinion
• distinguish main ideas from supporting details
• draw conclusions on explicit and implicit information
• use signposts to understand the flow of ideas in a lecture

Duration : 16 hours
Cost : RM300 per pax
Target Participant : Secondary school students, School leavers, College students

Speaking Course

Delivering verbal message to a small or large group can be nerve wracking. This course helps participants to cope with nerves while getting their messages across in clear and convincing manner. They will be taught to structure presentations logically and present ideas effectively.
By the end of this course, participants should be able to:

• communicate confidently and effectively in spoken language in a wide range of situations
• actively participate in a discussion on a topic relevant to one’s studies by asking questions, agreeing/disagreeing, asking for clarification, sharing information, expressing and asking for opinions
• present an argument and give reasons to support it
• persuade someone to take a certain course of action

Duration : 16 hours
Cost : RM300 per pax
Target Participant : Secondary school students, School leavers, College students

Reading Course

Reading plays an important role in every course of study. Yet many people do their readings in an unfocused way. This can often lead to poor understanding. This course will expose participants to all the reading techniques that will help them in academic reading comprehension.
By the end of this course, participants should be able to:

• read a text at a basic level and identify key points and supporting detail
• use a range of reading techniques such as previewing or scanning, intensive or extensive reading depending on their reading purpose
• deduce the meaning of unfamiliar vocabulary and expressions from context

Duration : 16 hours
Cost : RM300 per pax
Target Participant : Secondary school students, School leavers, College students

Writing Course

Writing is basically about communicating ideas. A piece of writing that is full of errors is not only difficult to read, but may be misinterpreted. Participants of this course will be taught the skills they need to write effectively for academic purposes.
By the end of this course, participants should be able to:

• establish coherence between paragraphs: introduction, body and conclusion
• state reasons and provide examples to support each idea
• brainstorm/generate ideas based on stimulus material
•  select and utilize relevant information from stimulus material

Duration : 16 hours
Cost : RM300 per pax
Target Participant : Secondary school students, School leavers, College students

 

TECHNICAL REPORT WRITING

This course is designed to give participants sufficient input and practice in basic report writing so that they would be able to undertake and perform similar tasks effectively at their workplace. Participants will learn to write a number of short and long reports. In this course special attention is given to the steps involved in the preparation of a report such as planning, gathering, organizing and presenting of information.

Duration	Target Audience	Course Fee
2 days	Working Adults	RM880.00 per pax

Skills covered :

1) The language of a Technical Report (using grammar and vocabulary to serve the purposes of the report).
2) The content of a Technical Report.
3) The layout of a Technical Report

 

WRITING WORKSHOP (ACADEMIC WRITING)

 

People encounter persuasion every day. Whether it is the radio announcer telling you why you should keep listening to his station, a magazine article on your favorite actor, a direct mail letter offering a product, persuasive writing plays an important part in your everyday life. Effective persuasion through the written word, results from a formula that can be followed whether the medium is aural, visual or printed. This course introduces participants to persuasive writing in public contexts. Participants will study techniques of persuasion, analyze persuasive writing, and write persuasive texts.

Duration	Target Audience	Course Fee
2 days	Working Adults/Final Year students (15-20 pax in a group)	RM880.00 per pax

 

 

MUET PREPARATORY COURSE

This course is designed for participants who will sit for the MUET. It focuses on students’ communicative ability and provides context for language use related to the MUET.This tutor-guided course prepares participants to achieve the necessary band score.

Duration	Target Audience	Course Fee
2 days	Form 6 (Upper/Lower) Matriculation Students Diploma Holders	RM 150 per pax

 

Module:

1) Reading
2) Listening
3) Writing
4) Speaking

 

INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM (IELTS) PREPARATORY COURSE

This course focusses on a comprehensive overview of the IELTS components that helps participants develop skills needed to obtain the necessery band score. The workshop covers:

• Test structure, type and style of questions
• Test directions and time management for different sections of the test
• Effective reading, writing, speaking and listening skills

Participants will be exposed to an integrated coverage of reading, writing, speaking and listening skills. Grammar input will focus on specific needs to cater for the IELTS while a systematic vocabulary development will be taught. Test practice tasks for the four skills will be given to ensure candidates are well prepared for the IELTS.

 

2-4 Day Workshops	Venue	Course Fee
	i) Brunei ii) Indonesia iii) Malaysia iv) Vietnam	RM 2700 per pax

Module:

1) Reading
2) Listening
3) Writing
4) Speaking

SPECIALIST DIPLOMA IN BUSINESS ENGLISH

This course is designed for executive’s officers, clerical staff, and others who wish to enhance their communication skills at the workplace. Participants will engage in reading, comprehending, interpreting reports, and in presenting information in reports. Participants will also be involved in writing business letters, memos and emails. They will be exposed to conducting and participating in meetings as well.

Learning Outcomes

• Enhance their business communication skills
• Build up their confidence in interacting with clients
• Enhance their vocation skills for career advancement           
  

Modules Offered

• Essential of Business Communication
• Reading for Professional Purposes
• Structures of the English Language
• Writing for Media
• Effective Business Writing
• English for Marketing and Advertising
• Business Etiquette and Professionalism
• Proof Reading Skills
• Speech Training
• Effective of Oral Presentation Skills
• Online Media Communication
• Technical Report Writing
• Project

Duration	Target Audience	Venue	Course Fee
12 - 16 months	Working Adults	UTM Skudai, Johor UTM International Campus, Kuala Lumpur UTM SPACE Learning Centre, Penang	RM 7 000 per pax

Entry Requirement
Minimum 5 years working Experience with pass SPM and Relevant Qualifications

* We also offer other English language courses which could be tailor-made to suit your own needs and requirements. For further enquiries please contact:

 

Ms. Rozafrina Abdul Rahman Head English Language and Preparatory Programme Unit School of Professional and Continuing Education (UTMSPACE) Universiti Teknologi Malaysia Tel : 607-5216860 / 607-5215322 Fax : 607-5215327 Email : rozafrina@spaceutm.edu.my